Intro
What have you signed up for?
How many of you know what a blog is?
How many of you have blogs?
How many of you contribute to blogs?
How many of you read blogs?
How many of you have read mine?
The challenge of technology is not new. Medieval Helpdesk
Blogs in plain English
Challenges for blogs and RM?
Web2,0 stuff.
Online communities of interest.
Discussion boards.
Modernising RMS.
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